Tenant & owner portals

When a tenant has a User account with role TENANT linked to their Tenant record, they get access to /dashboard/tenant-portal. They see:

• Current balance and the next charge's due date on the overview.
• Payment history with downloadable receipts (PDF).
• The lease contract — readable, downloadable, and signable if pending.
• Maintenance request form (auto-routes to Operations → Work Orders).
• Complaints with comment threads and status updates.
• Renewals — accept / reject the landlord's renewal offer.
• Document inbox — landlord uploads anything from notices to insurance certificates.

From the portal's Payments → Pay page, the tenant can pay any outstanding charge via:

• MTN Mobile Money — STK push to the registered phone.
• Airtel Money — same UX, Airtel network.
• Card — Flutterwave hosted checkout (Visa, Mastercard).
• Bank transfer — virtual account numbers issued per transaction.

Flutterwave's webhook posts the payment back, the system atomically marks the charge paid, and the tenant gets an SMS + email receipt within seconds. See Payment integrations.

Property owners — the people who own the buildings you manage — log in at /dashboard/owner-portal. They never see other owners' properties.

• Portfolio overview — properties, units, occupancy %, monthly rent roll.
• 12-month NOI trend chart with month-over-month income vs expenses.
• Statements — monthly PDF, includes rent collected, expenses, management fees, net payout.
• Approvals — high-value expenses route here for owner sign-off.
• Property performance — comparable metrics across their portfolio.

1. Owner Portal → Statements → Generate (admin can also generate on behalf from Property Owner record).
2. Pick the property + month. The job aggregates rent collected, expenses paid, management-fee deduction, and computes the net payout.
3. Generates a PDF + posts a notification to the owner (email + portal).
4. Statements include the bank details on the Owner profile so payouts can be made externally; the platform doesn't move owner funds directly.

Both portals can install as a PWA on mobile and subscribe to web push notifications: payment received, complaint update, statement ready, new document. Settings → Communication enables the org-wide toggle; users opt in per device.